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Leading Digital Transformation in the Facilities Management Industry

December 2022

Technology changes quickly. Organizations change slowly.

Digital transformation has been an ongoing phenomenon for over a decade, but it took the COVID-19 pandemic to catapult many organizations into a digital-first world. To understand critical Digital Transformation trends shaping the business community and the implications for FM, the International Facility Management Association (IFMA) organized a 24-hour Executive Summit. IFMA’s newly released white paper, “Leading Digital Transformation in the Facilities Management Industry,” summarizes findings from the summit, including how Digital Transformation impacts knowledge/skills development and transfer, and recommendations for navigating Digital Transformation.

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